Privacy Policy
At Custom Tees DFW, we value and respect the trust you place in us when sharing your personal information. Your privacy and the protection of your data are of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
We encourage you to read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect different types of information in several ways, including when you place an order, sign up for promotions, interact with our website, or communicate with our customer service team. The types of personal information we may collect include:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (secured and processed through trusted third-party providers)
- Order Details and Purchase History
- Account Credentials (if applicable, for returning customers)
- IP Address and Browser Information
- Cookies and Usage Data
- Any information you voluntarily provide such as survey responses, customer service inquiries, feedback, or participation in promotions or contests.
We collect this information directly from you or through automated technologies to deliver a seamless, secure, and customized shopping experience.
2. How We Use Your Information
We use the information we collect about you for various legitimate business purposes, including but not limited to:
- Order Fulfillment: Processing, confirming, shipping, and delivering your orders to the correct address.
- Customer Support: Responding to your inquiries, troubleshooting problems, and providing customer support services.
- Communication: Sending notifications regarding order status, shipping updates, and service announcements.
- Marketing Communications: Sending you promotional offers, newsletters, or marketing communications, only if you have opted in. You may unsubscribe at any time.
- Service Improvement: Understanding how our customers use our website and services to enhance functionality, improve product offerings, and optimize the user experience.
- Fraud Prevention and Security: Protecting our website and users from fraudulent activities and maintaining secure transactions.
- Legal Compliance: Complying with applicable laws, regulations, legal processes, or government requests.
3. How We Protect Your Information
At Custom Tees DFW, we implement a variety of robust security measures designed to maintain the safety of your personal information:
- SSL Encryption: All sensitive information transmitted between your browser and our servers is secured through Secure Socket Layer (SSL) technology.
- Payment Security: Payment information is never stored on our servers and is processed through certified, reputable third-party payment gateways.
- Restricted Access: Access to your personal data is strictly limited to authorized personnel who require it to perform their job functions.
- Regular Security Audits: We conduct periodic reviews and updates of our security systems to prevent unauthorized access, disclosure, or misuse.
Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to unrelated third parties for marketing purposes. However, to efficiently provide our services, we may share your information with carefully selected and trusted third-party service providers, including:
- Payment Processors: To securely handle payment transactions.
- Shipping and Delivery Partners: Such as UPS and other logistics providers for the fulfillment and delivery of your orders.
- Email Marketing Services: To deliver newsletters and promotional communications (only if you have opted in).
- Customer Support Tools: To provide timely assistance with your inquiries or concerns.
All third-party partners are obligated by contract to protect the confidentiality and security of your information and to use it only for the services they provide on our behalf.
5. Your Rights and Choices
As a valued customer, you have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to legal obligations or legitimate business purposes that require us to retain it.
- Marketing Preferences: You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link included in every email or by contacting us directly.
- Data Portability: Where applicable, you can request a copy of your data in a commonly used format.
To exercise any of these rights, please contact us at info@customteesdfw.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
6. Cookies and Tracking Technologies
To enhance your experience on our website, we use cookies and similar tracking technologies. These tools help us:
- Personalize your shopping experience by remembering your preferences and settings.
- Analyze website traffic and performance to continuously improve functionality.
- Secure our website by identifying and preventing security risks.
You can control cookies through your browser settings at any time. Please note that disabling cookies may impact your browsing experience or limit the use of certain features on our website.
7. Changes to This Privacy Policy
Custom Tees DFW reserves the right to revise this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or for other operational, legal, or regulatory reasons.
When we make changes, we will update the "Effective Date" at the top of this page and post the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions, concerns, or comments regarding this Privacy Policy or how we collect, use, or protect your personal information, we encourage you to contact us:
📍 Address: 1225 E. Crosby Rd., Suite A1, Carrollton, TX 75006
📧 Email: info@customteesdfw.com
📞 Phone: (972) 900-3575
We appreciate your trust in Custom Tees DFW and are committed to protecting your privacy and delivering a safe and enjoyable shopping experience.